In short
We only collect what we need to reply to you and deliver your project. We never sell your data, and you can ask us to delete it at any time.
1. Who we are
OneZeroHub LLC, a limited liability company registered in Montana, USA (file no. 17094774), of 127 N Higgins Ave, Ste 307D #2506, Missoula, MT 59802, USA, is the controller of the personal data described here. Contact us about privacy at onezerohubprivacy@gmail.com.
2. What we collect
Details you give us: name, company, email, phone/WhatsApp number, the service you need, your budget range and your message. Usage data (pages visited, device and browser type) is collected only with your consent.
3. Why we use it
To reply to your enquiry, prepare estimates and proposals, deliver projects you engage us for, and — only if you agree — send occasional updates. We do not sell your data.
4. Legal basis
Your consent (contact form, estimator and analytics cookies), steps before entering a contract with you, and our legitimate interest in running our business, in line with applicable privacy laws, including the EU and UK GDPR, the New Zealand Privacy Act 2020, the Australian Privacy Act 1988 and US state privacy laws.
5. Who we share it with
Trusted service providers who help us operate — Stripe (payments), Amazon Web Services and Vercel (hosting), and Google (email and business tools) — bound by contracts to protect your data. These providers may store data in the United States and other countries.
6. International transfers
We work with clients worldwide, mainly in Oceania, North America and Europe, so your data may be processed in a country other than your own — by our team or by our service providers. We use appropriate safeguards for these transfers, such as contractual data protection terms.
7. How long we keep it
Enquiries that don’t become projects: 12 months. Client project records: kept securely for as long as your monthly support & maintenance plan is active. If a payment is missed, we remind you by email and phone and wait two months; if it is still unpaid, we stop the service. After that, records are deleted or anonymised, except invoices and other records we must keep by law.
8. Your rights
You can ask to access, correct or delete your data, withdraw consent, or object to processing by emailing onezerohubprivacy@gmail.com. We respond within 30 days.
9. Security
Encrypted connections (HTTPS), access controls on our admin systems, and regular backups.
10. Changes
We will post updates on this page and change the “Last updated” date.